You've learned how to gather the right information to meet your clients needs, managed the decision making process, and written an effective proposal. The client has just come back to you and told you that you have won!

...But, you need to do x, y, and z. All of which make the business case different than what you had planned. Don't panic. You can negotiate your way to an effective relationship that benefits the customer while ensuring your business case is met.

This course will teach you what you need to know after you hear those magic words.

• Understanding the client mindset
• Translating the customers words to their true, corporate meaning
• Assessing the clients tolerance for negotiation
• Learning where and how to push back
• Getting something for everything you give
• Managing the process
• Dealing with the stress

Join us for this important class that completes you end-to-end training on effectively selling services.